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Jagex Ftw?, For once...

Kiwi011

Posted: January 30, 2008 11:04 pm

IRC Nickname: Kiwi011
Group: Emeritus
Posts: 3052
Member No.: 40
Joined: December 30, 2007
Total Events Attended: 21

QUOTE

Hi there,

Thank you for contacting RuneScape billing support.

Having looked at your account I can confirm that you have successfully
paid the two month's negative credit as requested. As a gesture of
goodwill I have removed the remaining three days of negative credit,
meaning that you will now be able to access your account.

You will need to subscribe using PayByCash from now on as your account
has been blocked from making future credit card transactions.

I hope this resolves your query.

Kind regards,
Mod Scott R
RuneScape Billing Support

wow....i am amazed but still p0ed i cant buy via credit card...I still cant belive they made it so i didnt have to pay for the extra 3 days.....Mod Scott R FTW

Garrett Nelson wrote:
> Well, I just paid my two months and I still have -3 days credit....what is this you ****s? I put enough for two months like you said and its still not enough....could you at least make it so I can pay by credit card to get rid of the remaining 3 days so I don't have to go through the hassle of sending more money through the mail for ****s sake? I mean what the **** you *******s i paid you your damn money...
>
> ~Kiwi011
>
> I hope I get a real person replying to this.....
> ----- Original Message -----
> From: Mod Scott R - RuneScape Billing Support<mailto:[email protected]>
> To: Garrett Nelson<mailto:[email protected]>
> Sent: Tuesday, January 01, 2008 12:37 PM
> Subject: Re: Billing Support
>
>
>
> Hi there,
>
> Thank you for contacting RuneScape billing support.
>
> In order to have your negative credit completely removed, you will need
> to purchase at least 2 months worth of credit using our PayByCash
> payment method.
>
> I hope this resolves your query.
>
> Kind regards,
> Mod Scott R
> RuneScape Billing Support
>
>
> Garrett Nelson wrote:
> > Dear Jagex Staff,
> > I am in -62 days credit and wanted to ask with the hope of talking to a real person and getting an answer. How many months do I need to pay for to have my account be unlocked and with 0 negative credit.
> >
> > ~Thanks
> > Kiwi011

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Gibble00

Posted: January 31, 2008 02:16 am

IRC Nickname: Gibble00
Group: Emeritus
Posts: 775
Member No.: 100
Joined: January 3, 2008
Total Events Attended: 9

Jagex isn't really ftw, they just did what they needed to do; they gave you more trouble than it was worth anyways.

But, super glad to know they came through for you.

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Karel Dude

Posted: January 31, 2008 08:20 am

IRC Nickname: karel
Group: Emeritus
Posts: 1021
Member No.: 57
Joined: December 31, 2007
Total Events Attended: 89

Grats, this should really be in achievements tbh

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Sig?

Samurai-JM

Posted: January 31, 2008 01:31 pm

IRC Nickname: Samurai-JM
Group: Emeritus
Posts: 3204
Member No.: 117
Joined: January 11, 2008
Total Events Attended: 8

they did that to me too, during the havocangel thingy. funny thing is, my credit stopped going down last month, I still have 17 days.

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