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My account.... I lost it.

By Furia Deorum on 29/11/2009
Well, late last night I was training agility, 15k away from that level 70 milestone when I had to switch worlds because revenants decided to crash the party.

Well, when I tried logging back in, my password was invalid. Huh? blankstare.gif

Anyway, I submitted an account recovery form and JaGeX denied it, twice. I no longer have a RS account to play on.mad.gif

I am the original owner of my account and have never given my password to anyone, so I have NO IDEA how someone could possibly steal my own account from me.

cussing.gif

By VEPHYSAURAS on 29/11/2009
Ouch dface-ani.gif Try something different?

By Randy on 29/11/2009
QUOTE   vephyrus @ November 29, 2009 07:22 pm)

Ouch dface-ani.gif Try something different?

Yeah and did you try recovery questions?

By Billy on 29/11/2009
I had that. I tried again a year later and recovered it first time lols

By Furia Deorum on 29/11/2009
I tried both forgotten password and stolen account, neither worked.

The main problem is that I never reregistered an email. I used the same email I originally used for a new account I created before getting this one back, so that eliminates a bunch of options.

By Jayson on 30/11/2009
unlucky dude, keep trying though

By Groedius on 30/11/2009
As far as i know the best thing for recovering an account is supplying recoveries and if you have it your world pay number its the billing number which is issues for membership done by credit card. Maybe you could try prove it by requesting they do an IP check ? Make sure you try to fill out everything you can and provide any information which may help and best of luck.

By Stokenut on 30/11/2009
I've had to recover my account in the past. Supply Jagex with as much information as possible in the comments section. Include the following:
Your ISP at the time you created your account.
As close as you can possibly remember to the date you created your account.
Every password you've ever used.
Any other ISP you've used to log in with, including dates.
Answers to any recovery questions you've used in the past.
Past bank PINs.
Details of any membership payment methods used.

Also supply them with a contact telephone number and ask them to call you, because you're running out of space and can provide any information they ask for.

Good luck.

By Furia Deorum on 30/11/2009
QUOTE   Stokenut @ November 29, 2009 07:34 pm)

I've had to recover my account in the past. Supply Jagex with as much information as possible in the comments section. Include the following:
Your ISP at the time you created your account.
As close as you can possibly remember to the date you created your account.
Every password you've ever used.
Any other ISP you've used to log in with, including dates.
Answers to any recovery questions you've used in the past.
Past bank PINs.
Details of any membership payment methods used.

Also supply them with a contact telephone number and ask them to call you, because you're running out of space and can provide any information they ask for.

Good luck.

I don't remember any of the info at the time I created my account though, that's the problem. I didn't think about bank pins though, thanks.



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